Queralt Soler Garcia
@queraltsolergarcia
Expert in labor legal advice and customer success.
What I'm looking for
I am an expert in labor legal advice with a strong passion for helping others navigate the complexities of payroll and labor laws. With over five years of experience at PayFit Recursos Humanos SL in Barcelona, I have honed my skills in providing comprehensive labor advice to clients, ensuring they are well-informed about their rights and obligations. My role involved onboarding new clients, negotiating with social security and SEPE, and elaborating payrolls, which has equipped me with a robust understanding of the labor landscape.
Throughout my career, I have demonstrated strong time management skills and a solid work ethic, which have been crucial in delivering exceptional customer service. I have also contributed to the HR team by supporting day-to-day operations and adapting to changes swiftly. My educational background in Labor Relations and specialized training in Social Security and Labor Law have further solidified my expertise in this field, allowing me to present legal articles and provide insightful labor advice to clients.
Experience
Work history, roles, and key accomplishments
Customer Success Associate
PAYFIT RECURSOS HUMANOS SL
Sep 2019 - Apr 2024 (4 years 7 months)
Provided expert labor legal advice and support to clients regarding payroll and social insurances. Managed onboarding for new clients and handled negotiations with Social Security and SEPE. Developed strong relationships through effective communication and problem-solving.
Customer Care Manager
PAYFIT RECURSOS HUMANOS SL
Sep 2016 - Jul 2020 (3 years 10 months)
Led customer care operations, ensuring high levels of client satisfaction and effective resolution of inquiries. Developed strategies to improve service delivery and supported the HR team with day-to-day operations.
Education
Degrees, certifications, and relevant coursework
Center for Financial Studies
Course on Social Security and Labor Law, Labor Law
2021 - 2022
Course on Social Security and Labor Law aimed at understanding the labor law framework and the Spanish Social Security system, including payroll preparation and benefits calculation.
University Pompeu Fabra
Degree in Labor Relations, Labor Relations
2016 - 2020
Degree in Labor Relations, focusing on the legal aspects of labor and social security, preparing students for careers in human resources and labor law.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Queralt?
You can contact Queralt and 90k+ other talented remote workers on Himalayas.
Message QueraltFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
