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Queen Caddy

@queencaddy

I drive customer engagement, lead nurturing, and consultative sales through high-volume telesales and digital business operations.

Cameroon

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What I'm looking for

I'm looking for a client-facing sales, customer service, business development, or digital operations role where I can manage leads, communicate clearly, use CRM tools, and help grow customer interest and conversion.

I've supported customer communications and telesales for Royal Furnitures, ANC Stock Investment, and TimeUP Delivery, identifying client needs and recommending tailored solutions.

I maintain detailed call notes, update customer databases, nurture sales pipelines, and handle objections through a consultative, client-first approach. My work is supported by clear English communication, active listening, and a dedicated remote workspace for high-volume calling.

More recently, I managed business listings for REMIT Cleaning Service and developed business plans, marketing schedules, sales tracking, and technical solution pitches through PaveWay Academy and freelance ventures. I also bring practical knowledge of health, wellness, fitness nutrition, and meal scheduling.

Experience

Work history, roles, and key accomplishments

Technical Product Lead & Business Developer

PaveWay Academy | Freelance Ventures

Apr 2026 - Sep 2026 (5 months)

Developed comprehensive business plans and marketing schedules, conceptualizing high-ticket sales strategies and pitching premium technical solutions to institutional clients. Researched and implemented daily sales tracking and user interview strategies, adapting easily to new CRM, SaaS, and IT applications.

Business Planning Marketing High Ticket Sales CRM SaaS IT Applications Project Management Trello Agile

Digital Business & Listings Manager

REMIT Cleaning Service

Apr 2025 - Aug 2026 (1 year 4 months)

Managed, updated, and verified business and merchant profiles to ensure accurate public-facing data, driving lead generation and inbound customer interest. Handled operational service descriptions and product listings, ensuring all customer-facing information was optimized for market conversion.

Digital Business Management Listings Management Lead Generation Data Verification Administrative Workflows

Customer Service & Telesales Representative

Royal Furnitures, ANC Stock Investment, TimeUP Delivery

Jun 2016 - Jun 2025 (9 years)

Executed high-volume customer communications to identify client needs and provide tailored product recommendations. Maintained detailed call notes and updated operational databases to ensure accurate tracking of client interactions and sales pipelines.

Customer Service Telesales Objection Handling Consultative Sales CRM Systems Database Updating Pipeline Management