Looking for a job

Kairu Mercy

@kairumercy1

Administrative assistant at Naivasha Referral County Hospital, supporting 100–300 patients daily and maintaining accurate records.

Kenya

Message

What I'm looking for

I'm ready to support remote business operations through reliable administrative assistance, accurate documentation, web research, and responsive customer service.

At Naivasha Referral County Hospital, I serve as a first point of contact for approximately 100–300 patients daily. I support administrative processes, maintain patient records, process payments, and help with appointment scheduling and admissions.

I use hospital systems, Microsoft Office, Google Workspace, and email for day-to-day clerical work. I also support Social Health Authority application processes and learned the SHA workflow within two days.

Experience

Work history, roles, and key accomplishments

Current

Clerical Officer

Current

Naivasha Referral County Hospital

Jan 2026 - Present (9 months)

Serve as a first point of contact, assisting approximately 100–300 patients daily with inquiries and administrative processes. Enter, maintain, and retrieve patient information and files, supporting accurate records and organized documentation.

Data Entry Record keeping Appointment Scheduling Payment Processing Microsoft Office Google Workspace Email Management Customer Support

Housekeeper

Naivasha Referral County Hospital

Dec 2023 - Dec 2025 (2 years)

Maintained clean, orderly, and safe spaces in a busy healthcare environment while following workplace procedures. Responded respectfully to patient and staff requests and communicated professionally.

Cleaning Attention To Detail Teamwork Communication Skills