PUPVDKEERTHANA User
@pvdkeerthanauser
Versatile Salesforce Administrator/Developer with strong technical skills.
IndiaWhat I'm looking for
I am a results-driven Salesforce Administrator and Developer with over 2 years of experience in configuring, customizing, and supporting Salesforce platforms, including Service Cloud, CPQ, and Vlocity. My proficiency in Salesforce administration, data governance, and automation tools has enabled me to deliver efficient CRM solutions that drive business success.
Throughout my career, I have developed a strong skill set in various programming languages such as Python, Java, and R, along with expertise in cloud technologies like AWS and Azure. My experience in DevOps practices, ETL processes, and database management has equipped me with the ability to solve complex problems and deliver scalable, high-performance solutions. I thrive in collaborative environments and am committed to continuous learning and professional growth.
Experience
Work history, roles, and key accomplishments
Data Governance Analyst/Product Support Engineer
OvalEdge India Pvt Ltd
Mar 2025 - Present (3 months)
Drove data governance by monitoring data quality, compliance, and policy enforcement across enterprise datasets. Developed and optimized SQL queries for data extraction, validation, and reporting.
Salesforce Administrator/Developer
Capgemini Technology Services India Limited
Jun 2023 - Present (2 years)
Delivered Salesforce solutions across Sales, Service, Marketing, Experience Clouds, and Vlocity. Implemented Salesforce CPQ for quoting, pricing, approvals, and CRM integration.
Technical Support Associate
Capgemini Technology Services India Limited
Sep 2022 - Present (2 years 9 months)
Provided first-line and escalated support for hardware, software, and network issues. Managed and customized ServiceNow ticketing system to improve workflow and resolution times.
Education
Degrees, certifications, and relevant coursework
SCSRM Institute of Science And Technology, Chennai
Master of Computer Applications, Computer Applications
Grade: 9.6/10
Currently pursuing a Master of Computer Applications (MCA) with a focus on Computer Applications (Online). Achieved a CGPA of 9.6/10 in the second semester.
P.B. Siddhartha College of Arts And Science, Vijayawada
Bachelor of Science, Computer Science and Electronics
Grade: 7.50/10
Completed a Bachelor of Science (BSC) with a specialization in Computer Science and Electronics. Graduated with a CGPA of 7.50/10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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