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Arnav ChauhanAC
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Arnav Chauhan

@arnavchauhan

Highly motivated Salesforce Administrator with 3+ years of experience.

India
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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a highly motivated Salesforce Administrator with over three years of experience in optimizing Salesforce environments across various domains. My expertise lies in automating processes, managing security, and enhancing system performance. I have a proven track record of troubleshooting and incident resolution, collaborating cross-functionally to deliver seamless CRM solutions. My commitment to driving efficiency and improving user adoption has been instrumental in implementing Salesforce best practices.

Currently, I work as a Salesforce Engineer at Quadrafort Technologies, where I administer and optimize Salesforce CRM, ensuring compliance and data integrity. My role involves leading incident resolution and service request management, which has significantly reduced monthly incident volume. I have successfully automated complex business processes, designed custom objects, and managed Salesforce deployments using Azure DevOps, ensuring smooth UAT and production releases.

With a Bachelor of Technology in Computer Science Engineering, I possess a strong foundation in programming languages and tools relevant to Salesforce. My achievements include receiving the Quadrafort Performance Excellence Award and being recognized for academic excellence during my studies. I am passionate about leveraging my skills to drive operational efficiency and deliver tailored solutions that meet client needs.

Experience

Work history, roles, and key accomplishments

QT
Current

Salesforce Engineer

Quadrafort Technologies

Mar 2023 - Present (2 years 5 months)

Administered and optimized Salesforce CRM across multiple domains, managing security, profiles, roles, and permission sets to ensure compliance, data integrity, and seamless user access. Led incident resolution and service request management using ServiceNow, reducing monthly incident volume by 63% through proactive issue identification, impact analysis, and defect resolution.

QT

Associate Salesforce Engineer

Quadrafort Technologies

Aug 2021 - Present (4 years)

Developed and optimized case management solutions in Salesforce Service Cloud, streamlining customer support operations and reducing ticket resolution time by 40% through automation and workflow enhancements. Collaborated with business teams to migrate legacy processes into Salesforce, designing custom objects, validation rules, and approval processes that improved data consistency and operational

Education

Degrees, certifications, and relevant coursework

SRM Institute of Science & Technology logoST

SRM Institute of Science & Technology

Bachelor of Technology, Computer Science Engineering

Grade: 8.01 GPA

Completed a Bachelor of Technology in Computer Science Engineering with a GPA of 8.01. Studied various computer science fundamentals including data structures, algorithms, database management systems, and operating systems.

Tech stack

Software and tools used professionally

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Arnav Chauhan - Salesforce Engineer - Quadrafort Technologies | Himalayas