YP
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Yugandhar Pandurangam

@ypandura

I am a certified salesforce consultant/Admin with dev knowledge.

India
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What I'm looking for

For exploring new challenges with new roles and new companies

I have over 11 years of experience in Salesforce CRM platform including Administration, CPQ and knowledge on integration and LWC Development. I hold four Salesforce certifications: Platform Developer I, Platform App Builder, Administrator, and Trailhead Expeditioner.
My passion is to solve complex problems and enhance Salesforce capabilities for my clients. I have strong skills in interpersonal communication, attention to detail, and validation rules. I have successfully implemented Salesforce DevOps practices and tools to streamline development and deployment processes. I also enjoy training and mentoring others on Salesforce best practices and functionalities. My goal is to deliver high-quality and innovative Salesforce solutions that meet and exceed client expectations.

Experience

ActHQ logoAC

Salesforce Consultant

ActHQ

Nov 2022 - Nov 2023 (1 year)

Worked on end-to-end implementation of Sales Cloud module.  Performed dataloads.  Extracted the salesforce data using Airbyte streams.  Analysed the data stored in postgress database using SQL commands for generating Insights.  Extracted and analysed the salesforce metadata using postman.  Generated payloads for the salesforce Rest API calls.  Created and launched flows using Rest APIs.

accern logoAC

Salesforce Manager

accern

Aug 2021 - Nov 2022 (1 year 3 months)

Reviewed and migrated existing worklfow rules to Salesforce Flows.  Worked on access management and troubling shooting the issues for 100+ users.  Created reports & dashboards for the performance tracking.  Worked on automation to notify the slack channel about the winning of Opportuniy using flow.  Enhanced contact Managemnt, Lead management and opportunity Management processes.

Twilio logoTW

Senior Salesforce Administrator

Apr 2020 - Jul 2021 (1 year 3 months)

Worked on auto case assigment using salesforce flows.  lead the salesforce case management team.  Worked on data extractions and imports.
3  Implemented service cloud, entitlements and entitlement processes.  Worked on partner community enhancements.  Evaluated different data deduplications tools.  Worked on data deduplication using Demand Tools.

akamai logoAK

Senior Salesforce System Engineer

akamai

Feb 2015 - Mar 2020 (5 years 1 month)

Worked on weekly salesforce maintenance activiites.  Worked on monthly salesforce release activiites.  Worked on developing python script using simple-salesforce library for auto deletion of debug logs.  Worked on setting up the Docusign for Salesforce and regularly updating it.  Worked on access management and troubling shooting the issues for 7000+ users.

CA

software engineer

Capgemini

Aug 2011 - Aug 2014 (3 years)

Worked on ticket resolutions.  Built basic triggers.  Worked on data management activities.  Created reports and Dashboards.  worked on validation rules, formula fields, workflow rules and approval processes

Tech stack

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