Punam Chawan

Coordinates partner follow-ups, paperwork, and deliverables across multiple projects. Manages relationships with telecom operators and business partners across EMEA for a digital identity project.

Co-led negotiation and structuring of a $150M digital identity deal and resolved a year-long contract impasse for a 5-year RPA automation project. Generated 20+ strategic partnerships through senior executive engagement at GITEX Dubai 2023.

Managed operations for a workforce of 600+ contract employees and built Power Apps automations that eliminated 5 recurring manual tasks. Developed SOPs, frameworks, and KPIs to standardize business processes.

Identified and managed strategic projects to address operational gaps and prepared decision-support insights for senior leadership. Organized 30+ monthly leadership and external business meetings.

Improved sales operations workflows, reducing task completion time by 20%. Coordinated 50+ executive meetings per month and designed Power BI dashboards that improved decision-making efficiency by 30%.

Implemented cost-control measures that reduced travel and expense budgets by 15%. Administered event logistics for a global sales team of 350+ members.

Liaised with 5+ cross-functional groups to plan meetings, events, recruiting drives, and employee engagements. Supervised the administrative team and led weekly check-ins, boosting departmental efficiency by 25%.

Drafted operational documents, reports, and presentations for 5+ business leaders and board members. Published monthly business communications and newsletters on behalf of directors.

Worked as a Senior Process Associate at Tata Consultancy Services.

Provided technical support as a Senior Service Desk Associate at Mphasis, an HP Company.

Pursued a PGDM in Business Analytics at Alliance University from August 2020 to January 2022.

Completed a Bachelor of Commerce at Periyar University from August 2009 to June 2012.