Vindhya Parasher

Managed end-to-end project planning, execution, governance, and delivery for an automation project supporting frontline customer care professionals. Led business transformation initiatives, automation, change management, and cross-functional coordination while overseeing a team of 5-6 analysts.

Conducted long-term capacity planning for APAC markets, prepared hiring plans, and monitored key metrics. Managed stakeholder relationships, participated in Learning & Development committees, and led employee engagement events.

Managed corporate card travel and expense vouchers for senior leadership, handled data analytics and reporting, and managed global travel policies. Led projects including Travel & Expense Simplification and Concur Simplification.

Executed and presented strategies to win new business, managed end-to-end engagements and sales including proposal design, negotiations, and lead generation. Increased efficiency and benchmarked current strategies.

Managed end-to-end sales for telecom clients globally, including proposal design, cost management, and lead generation. Supported clients in achieving high performance and shared tactical insights with proven ROI.

Managed day-to-day servicing enquiries for clients including loans, FDs, RTGS, and NEFT. Logged, investigated, and resolved queries in a timely and accurate manner in accordance with service levels.

Recruited and hired industrial trainees, conducted induction programs and training sessions, and coordinated CSR events. Set up individual training records in the HR Information System.

Assisted in end-to-end recruitment and selection, performance management, and conducted induction programs and trainings.

Managed day-to-day accounts, daily sales, and reporting. Assisted in recruitment and selection, managed training and development, maintained leave records, and supported new employee orientation and benefits.

Managed cash drawer, processed deposits, loan payments, cash withdrawals, and cheques, and provided customer service.

Grade: High 2.1

BSc Hons in Business and Human Resource Management, achieved a High 2.1 mark.

Completed A-Levels in Business Studies, Health and Social Care, and Travel and Tourism.

Grade: A's to C's

Achieved GCSEs in 9 subjects with grades ranging from A's to C's.