Looking for a job

Puja Prasad

@pujaprasad2

Message

I grow user communities and operations across India, Pakistan, and Bangladesh.

India

Message

What I'm looking for

I'm looking to lead user operations, engagement, and growth initiatives, using regional market coordination, team leadership, and user feedback to strengthen platform communities and retention.

At 4Fun (Maza), I led user operations, sales, and engagement across India, Pakistan, and Bangladesh. I directed a 10+ member sales team to consistently achieve 100% of performance targets and drove a 15% quarterly increase in Monthly Active Users through onboarding initiatives.

I launched and stabilized five high-traffic broadcast rooms in Pakistan, recruited and trained 50+ hosts, and used user feedback to improve room functionality. I also resolved critical technical issues in real time, maintained 95%+ positive user sentiment, and executed events that increased participation by 20% per event.

Experience

Work history, roles, and key accomplishments

User Operating Executive

4Fun (Maza)

Apr 2021 - Dec 2025 (4 years 8 months)

Directed a 10+ member sales team, achieving 100% of performance targets. Orchestrated onboarding initiatives that drove a 15% quarterly increase in Monthly Active Users (MAU) and led real-time resolution of critical technical issues.

Google Sheets Microsoft Office Microsoft Platform Administration Team Leadership User Growth Operational Excellence Retention Strategy Market Expansion Talent Management Event ROI Optimization International Coordination Competitive Strategy Policy Development

Education

Degrees, certifications, and relevant coursework

University of Calcutta

Post Graduate Diploma, Translation

Post Graduate Diploma in Translation (PGDT) completed in 2022, providing expert-level understanding of regional Hindi dialects, idioms, and expressions.