Promise Prosperous
@promiseprosperous
I provide reliable IT support through troubleshooting, ticketing systems, and customer-focused technical assistance.
NepalWhat I'm looking for
I've built practical IT support experience through a Zendesk and Jira ticketing-system lab and a SIEM homelab using Wazuh, VirusTotal, and Suricata.
I'm studying Computer Science Engineering at Swami Vivekanand Institute of Technology and bring strong problem-solving, troubleshooting, and communication skills. I work confidently across Windows, macOS, and Linux, with foundational knowledge of networking, Active Directory, Microsoft 365, and cybersecurity.
Experience
Work history, roles, and key accomplishments
IT Engineer
Provided IT support and technical assistance, leveraging strong problem-solving skills and knowledge of computer systems and operating systems.
Education
Degrees, certifications, and relevant coursework
Swami Vivekanand Institute of Technology
Bachelor of Technology, Computer Science Engineering
2022 - 2026
Pursuing a degree in Computer Science Engineering, focusing on software and system technologies.
Availability
Location
NepalAuthorized to work in
Job categories
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