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shashank ray

@shashankray

Network support specialist and DevOps engineer focused on reliable infrastructure.

Nepal
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What I'm looking for

I am seeking a role where I can apply networking, systems administration and DevOps skills to automate operations, improve reliability, and mentor others in a collaborative, growth-oriented environment.

I am a Network Support Specialist and DevOps Engineer with hands-on experience in desktop support, network administration, virtualization, and cloud automation. I blend academic training in computer applications with practical, remote work for international clients.

I have delivered remote support and system administration services for organizations across the US, managing Active Directory, Exchange Server, VPNs, PC imaging, and asset tracking. I have also designed and implemented project-specific environments and automated tasks with scripts and AWS Lambda.

I maintain a private virtual lab for networking practice and train learners of varied backgrounds in networking principles, remote support tools, and virtualization technologies. My project work includes an attendance system using Python with Haar Cascade and LBP, and a cyber-threat classification project with CBR and cosine similarity.

I am passionate about building resilient infrastructure, improving operational efficiency through automation, and teaching technical skills. I seek roles where I can apply networking, systems administration, and DevOps practices to deliver measurable improvements.

Experience

Work history, roles, and key accomplishments

OE

Network Support Specialist

Osiama Enterprise

Jan 2021 - Jan 2023 (2 years)

Maintained network infrastructure by troubleshooting connectivity and performance issues, configuring network hardware, managing security, and providing technical support to users to ensure stable operations.

Education

Degrees, certifications, and relevant coursework

SC

Samriddhi College

Bachelor in Computer Application, Computer Applications

Completed a Bachelor in Computer Application (BCA) at Samriddhi College affiliated with Tribhuvan University focusing on practical applications of computing.

ET

Everest IT Training

Professional Training Certificate, Network Support

Completed Network Support Engineer training (Tier 1, 2, 3) delivered remotely with a high-tech virtual lab.

CC

Capital College and Research Center

Intermediate (+2), General Science/Pre-University

Completed Intermediate (+2) studies at Capital College and Research Center affiliated with HSEB focusing on pre‑university coursework.

UA

Unknown (Diploma in Software Application)

Diploma in Software Application, Software Application

Completed a Diploma in Software Application in Kathmandu covering software application development topics.

NS

New Tulips School

S.L.C., Secondary Education

Completed School Leaving Certificate (S.L.C.) at New Tulips School under the Nepal Board.

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shashank ray - Desktop Support Specialist - Orion IT | Himalayas