Priya Rai
@priyarai1
I deliver multilingual interpretation, customer support, and accurate financial data annotation.
What I'm looking for
I've supported customers at Teleperformance, TCS, NLB Services, and Concentrix across healthcare, legal, energy, logistics, travel, and financial data workflows. I provide accurate English–Nepali interpretation while maintaining neutrality, confidentiality, and clear call flow.
At TCS, I handled voice, non-voice, and chat support for the U.K. energy domain using SAP CRM and SAP ISU, while also annotating and quality-checking financial data with JIRA Annex and Bloomberg Terminal. I bring active listening, emotional intelligence, complaint handling, and careful attention to detail to every responsibility.
Experience
Work history, roles, and key accomplishments
Provided accurate consecutive and simultaneous interpretation between English and Nepali across customer service, healthcare, legal, and business contexts. Maintained professional neutrality, confidentiality, and ethical boundaries while handling specialized vocabulary and controlling call flow.
Education
Degrees, certifications, and relevant coursework
North Bengal St. Xavier's College
Bachelor of Commerce, Commerce
Completed Bachelor of Commerce degree from North Bengal St. Xavier's College in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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