At Davies Shared Services, I administer and support the Coupa platform, including system configuration, user access, and day-to-day platform health. I handle P2P, invoicing, and supplier-enablement workflows, and support enhancements, testing, and change management.
At Wolters Kluwer India Pvt Ltd, I supported Coupa implementations, configurations, workflow optimization, and ERP integrations. I also worked on data migration, supplier onboarding, invoicing, catalog management, and end-to-end testing.
Across my Coupa work, I’ve created SOPs and training materials, delivered user and vendor training, and developed reports and dashboards. I’ve also optimized PR/PO and invoice workflows and supported users with issue resolution and system guidance.

