Open to opportunities

Deepak Kumar

@deepakkumar23

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Senior E-Commerce Associate with expertise in operations management.

India

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What I'm looking for

I seek a dynamic role in a forward-thinking company that values innovation and teamwork.

I am a dedicated Senior E-Commerce Associate with a proven track record in managing end-to-end e-commerce operations for leading platforms such as Amazon, Flipkart, and Zepto. My experience spans across various roles where I have successfully coordinated with warehouse and category teams to optimize stock levels, ensuring timely delivery and customer satisfaction.

Throughout my career, I have demonstrated strong problem-solving skills and a keen ability to analyze market trends and competitor activities. My background in mechanical engineering complements my analytical skills, enabling me to approach challenges with a technical mindset. I am committed to continuous improvement and thrive in high-tech environments where I can contribute to a team of dedicated professionals.

Experience

Work history, roles, and key accomplishments

Current

Senior E-Commerce Associate

Current

PH91 Consumer Goods India Private Limited

Sep 2024 - Present (10 months)

Managed end-to-end quick e-commerce operations for platforms like Blinket, Zepto, and Instamart. Acknowledged accurate POs and planned stock allocation based on warehouse inventory availability and demand forecasts.

E Commerce Operations Inventory Management Inventory Forecasting Data Analysis

Senior E-Commerce Executive

Familycare Consumer Pvt. Ltd.

Sep 2023 - Aug 2024 (11 months)

Worked on all Amazon models (Vendor Flex, Vendor Central, Seller Central) and managed over 300+ SKUs. Responsible for running schemes and coupons, stock management across India, and warehouse management.

Amazon Vendor Flex Amazon Seller Central Stock Management Uni Commerce Competitor Analysis

E-Commerce Executive

Advanta International Ltd.

Mar 2022 - Aug 2023 (1 year 5 months)

Managed e-commerce website operations including product listing, reporting, template creation, and order processing for platforms like Amazon, Flipkart, and Naaptol. Monitored and maintained appropriate stock levels through careful inventory management.

Product Listing Order Processing Inventory Management Reporting Flipkart Naaptol

Customer Care Head

Padmini Impex Pvt. Ltd.

Nov 2017 - Feb 2022 (4 years 3 months)

Handled customer complaints and managed all India service operations through dealers and distributors. Trained service engineers on products, technologies, SLAs, policies, and customer service soft skills.

Customer Service Operations Management Technical Training Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Himalayan University

Bachelor of Technology, Mechanical Engineering

Completed a Bachelor's degree in Mechanical Engineering, gaining foundational knowledge in engineering principles and practices. Developed problem-solving skills applicable to various technical challenges.