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Pritam Das

@pritamdas6

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Customer Support & E-Commerce Manager at Kiddie Store, managing orders, CRM data, and customer inquiries.

India

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At Kiddie Store, I processed orders, returns, and account updates while resolving customer inquiries by phone, email, and chat. I also managed product listings, inventory, and sales reports across e-commerce channels.

As a Muay Thai Instructor at Zest The Next Level, I assessed student performance and provided tailored one-on-one sessions. My experience coaching also informs how I approach client relationships and customer support.

Experience

Work history, roles, and key accomplishments

Current

Muay Thai Instructor

Current

Zest The Next Level

May 2024 - Present (2 years 5 months)

Assessed student performance and provided actionable feedback to enhance skills. Boosted client satisfaction through tailored one-on-one sessions and enforced gym rules to strengthen trainee discipline.

Customer Satisfaction Performance Assessment Coaching Rule Enforcement

Customer Support & E-Commerce Manager

Kiddie Store

Jan 2022 - Mar 2026 (4 years 2 months)

Processed orders, returns, and account updates while maintaining data accuracy in CRM systems. Resolved customer inquiries via phone, email, and chat, and managed the online product catalog and inventory control processes.

CRM Systems Order Processing Customer Support Ecommerce Inventory Management vendor negotiation Sales Analysis Catalog Management