Santosh KumarSK
Open to opportunities

Santosh Kumar

@santoshkumar5

E-commerce Business Specialist with 4+ years of experience.

India
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What I'm looking for

I am looking for a role that fosters growth, values teamwork, and allows me to utilize my e-commerce expertise.

I am an E-commerce Business Specialist with over four years of experience in inventory management and e-commerce operations. My journey has been marked by my role as an E-commerce Partner Support Team Leader at Sonnenkraft Solutions LLP, where I successfully managed seller queries and ensured high-quality listings on Walmart.com. I pride myself on my ability to negotiate prices and streamline operations, which has significantly enhanced the customer experience.

Throughout my career, I have developed a strong foundation in managing e-commerce platforms, running effective PPC campaigns, and utilizing Microsoft Excel for data analysis. My ITIL certification further underscores my commitment to delivering exceptional service and maintaining operational excellence. I am passionate about leveraging my skills to drive business growth and improve customer satisfaction in the e-commerce sector.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AXELOS logoAX

AXELOS

ITIL 4 Foundation, Information Technology

2019 - 2019

Achieved ITIL 4 Foundation certification, which provided a comprehensive understanding of IT service management best practices.

AXELOS logoAX

AXELOS

ITIL 4 Foundation, Information Technology

2019 - 2019

Achieved ITIL 4 Foundation certification, demonstrating knowledge of IT service management best practices.

Delhi University logoDU

Delhi University

Bachelor of Commerce, Commerce

2010 - 2013

Completed a Bachelor of Commerce degree, focusing on various aspects of commerce, finance, and business management.

Delhi University logoDU

Delhi University

Bachelor of Commerce, Commerce

2010 - 2013

Completed a Bachelor of Commerce degree, gaining knowledge in various aspects of commerce, finance, and business management.

Tech stack

Software and tools used professionally

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Santosh Kumar - E-commerce Partner Support Team Leader - Sonnenkraft Solutions LLP | Himalayas