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mahima sagarMS
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mahima sagar

@mahimasagar

I am a customer-focused IT professional with e-commerce, support, and training experience.

India
Message

What I'm looking for

I'm seeking a responsible role in a progressive organization to apply my customer support, e-commerce, and IT skills, contribute to growth, and continue learning in a collaborative team.

I am an IT and customer-support professional with hands-on experience in e-commerce operations, order processing, and classroom IT training. I combine technical proficiency with strong communication to solve customer issues and streamline digital workflows.

At Tech Mahindra I delivered high-quality call and chat support, resolving customer queries effectively, and as an online seller I managed product listing, logistics, and customer service for e-commerce channels. In school IT roles I trained students and assisted teachers to integrate IT tools, while also supporting administrative functions as an assistant manager and computer operator.

I am motivated by continuous learning, team collaboration, and contributing to organizational growth by applying my combined skills in support, operations, and training.

Experience

Work history, roles, and key accomplishments

VV

IT Assistant

Veer Savarkar Sarvodaya Kanya Vidyalya

Supported digital learning initiatives and assisted teachers in using IT tools to improve classroom instruction and resource access.

Education

Degrees, certifications, and relevant coursework

Kurukshetra University logoKU

Kurukshetra University

Bachelor of Computer Applications, Computer Applications

Bachelor of Computer Applications degree from Kurukshetra University.

Kurukshetra University logoKU

Kurukshetra University

Bachelor of Education, Education

Bachelor of Education degree from Kurukshetra University.

HE

Haryana Board of School Education

Higher Secondary Certificate (12th), Secondary Education

Completed Higher Secondary (12th) certification under the Haryana Board of School Education (HBSE).

HE

Haryana Board of School Education

Secondary School Certificate (10th), Secondary Education

Completed Secondary School (10th) certification under the Haryana Board of School Education (HBSE).

Kurukshetra University logoKU

Kurukshetra University

Master of Computer Applications, Computer Applications

Master of Computer Applications degree from Kurukshetra University.

Tech stack

Software and tools used professionally

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mahima sagar - IT Assistant - Veer Savarkar Sarvodaya Kanya Vidyalya | Himalayas