Keyshar User

Managed the CEO’s calendar and inbox across 20+ shifting operational priorities, reducing missed strategic follow-ups by 95%. Improved database accuracy by 30% through strict data validation, cross-referencing internal operational reports, and documenting executive meeting minutes and milestone tracking.

Delivered remote administrative support and research workflows that helped optimize daily supply-chain operations for the company founder. Built clean digital filing systems and managed multi-channel correspondence, producing polished business emails and briefings.

Executed 30+ high-volume administrative tasks monthly under strict deadlines while maintaining an error-free output record. Verified partner and contractor contact profiles, maintained 100% data integrity in Google Sheets trackers, and redesigned the filing framework to accelerate search and retrieval by 75% across 50+ technical reports.

Coordinated tracking and schedules for 350+ participants, maintaining detailed records of progress and session outcomes. Served as the primary point of contact for participant queries and provided clear administrative guidance to support smooth operations.

Managed a CRM with 200+ customer profiles, ensuring real-time data accuracy to support management reporting. Provided multizone customer support, achieving a consistent 95% satisfaction benchmark, and supported operations via vendor communications, scheduling updates, and structured address documentation.

Earned a Bachelor of Science (Hons) in Petrochemical Engineering at Kwame Nkrumah University of Science and Technology from September 2019 to August 2023.