Joycelyn Offei
@joycelynoffei
I’m an Executive Assistant delivering reliable calendars, customer support, and organized operations.
GhanaWhat I'm looking for
I’m a results-driven administrative and customer support professional with 5+ years of experience supporting executives, coordinating operations, managing calendars, and maintaining organized records. I handle customer communications through phone, email, and online booking platforms, and I prepare business correspondence and reports with a detail-oriented approach.
I work confidently and independently in remote environments, using Microsoft Office and Google Workspace for email management, scheduling, digital file management, and virtual collaboration via Zoom and Microsoft Teams. From managing inventory records and stock control to supporting training programme logistics, I focus on clean processes, timely follow-through, and exceptional customer service.
Experience
Work history, roles, and key accomplishments
Office Manager & Customer Support
AFK Car Rental
Sep 2021 - Present (4 years 10 months)
Manage executive schedules and daily administrative operations, including handling customer inquiries via phone, email, and online booking platforms. Maintain accurate booking records, prepare business correspondence, and coordinate office resources to support efficient workflows.
Project Assistant
Kofi Tawiah Foundation
Jul 2021 - Aug 2021 (1 month)
Support planning and delivery of training programmes by managing participant registration and workshop logistics. Prepare post-training reports to support programme follow-up.
National Service Personnel
Ga Central Municipal Health Directorate
Aug 2020 - Jun 2021 (10 months)
Manage inventory records and stock control, and process departmental orders while maintaining storage standards. Support accurate departmental documentation and operational organization.
Office Secretary
EDCEY Company Ltd
Feb 2019 - Jul 2020 (1 year 5 months)
Manage calls, emails, schedules, invoices, and client records while coordinating communication with warehouses and clients. Maintain organized records to support smooth administrative operations.
Education
Degrees, certifications, and relevant coursework
Ghana Institute of Management and Public Administration
Bachelor of Science in Public Administration, Public Administration
Earned a BSc in Public Administration from GIMPA.
APPTECH Computer School
Certificate in Information Systems Management, Information Systems Management
Completed a Certificate in Information Systems Management at APPTECH Computer School.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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