Open to opportunities

Princess Ufuoma

@princessufuoma

Message

I build data-informed HR processes that improve hiring, engagement, and retention.

Nigeria

Message

What I'm looking for

I'm looking for an HR role where I can improve recruitment, employee experience, engagement, retention, and people processes through data-driven insights and cross-functional collaboration.

I've supported HR operations at Zabira Technologies, TLScontact Processing Service Limited, HealthInvest Africa Partners, Octoplus Marketing Group, and Rainoil Limited, managing recruitment, onboarding, employee relations, HR data, and performance processes.

At Zabira Technologies, I designed candidate and employee experience surveys, analyzed feedback to inform HR strategy, and supported initiatives to improve hiring efficiency, engagement, and retention. I also partner with hiring managers, maintain compliant HR documentation, track HR metrics, and contribute to learning, development, and workplace culture initiatives.

Experience

Work history, roles, and key accomplishments

Current

HR/Admin Officer

Current

Zabira Technologies

May 2025 - Present (1 year 3 months)

Support end-to-end employee lifecycle processes including recruitment, onboarding, engagement, and offboarding. Design and analyze employee and candidate surveys to assess engagement and satisfaction.

Recruitment Onboarding Employee Engagement HR Data Management Performance Management Employee Relations Learning and Development Survey Design Data Analysis Cross Functional Collaboration

HR Generalist

TLScontact Processing Service Limited

Aug 2024 - Feb 2025 (6 months)

Managed the entire recruitment process from job ads to offer extension and new hire documentation. Led onboarding and provided employee relations support to maintain a positive work environment.

Recruitment Onboarding Employee Relations Compliance HR Best Practices Process Improvement Metrics Analysis Interview Scheduling Job Posting

HR/Admin Executive

Health Invest Africa Partners

Nov 2023 - Jun 2024 (7 months)

Developed and implemented HR strategies and policies aligned with company objectives. Coordinated full-cycle recruitment and managed employee relations and performance appraisals.

HR Strategy Policy Development Recruitment Talent Sourcing Screening Interviewing Onboarding Employee Relations Benefits Administration Training and Development Compliance

HR Executive

Octoplus Marketing Group

Aug 2022 - Jul 2023 (11 months)

Led the HR/Admin unit, overseeing daily operations and providing strategic leadership. Managed full-cycle onboarding and ensured accuracy of HRIS data for payroll processing.

HR Leadership Onboarding HRIS Management Payroll Coordination Performance Management Coaching Employee Relations Team Building Disciplinary Actions

HR Employee Relations Assistant

Rainoil Limited

Feb 2022 - Jul 2022 (5 months)

Provided administrative support to the HR team, assisting with recruitment, interview coordination, and record management. Managed staff confirmation processes and organized orientation sessions.

Recruitment support Interview Coordination Records Management Reference checks Onboarding Orientation Administrative Support

Customer Service Executive

Dreamworks Integrated Systems

Aug 2021 - Feb 2022 (6 months)

Resolved product and service issues by understanding customer complaints and providing effective solutions. Prepared detailed reports and maintained accurate records of customer interactions.

Customer Service Problem Solving Data Analysis Reporting Record keeping Upselling Product Knowledge