Princess Ofoegbu

Managed HR operations, maintaining 100% payroll accuracy and supporting 100% employee attendance. Streamlined HR workflows and employee lifecycle processes, improving HR process efficiency by 60% and supporting 80% employee retention.

Coordinated learning and development initiatives across departments, supporting employee capability building and improving programme participation and engagement. Partnered with managers and stakeholders to identify workforce and talent needs and support employee development.

Coordinated end-to-end recruitment activities, including candidate sourcing, screening, interview coordination and scheduling, stakeholder communication, onboarding and recruitment documentation. Managed candidate communications and recruitment documentation throughout the hiring process.

Coordinated client communications and service requests across external clients and internal teams, strengthening stakeholder management and issue resolution. Maintained confidential client records and documentation for 500+ clients annually.

Currently pursuing the CIPM Professional Certification Program.

Pursued an MBA in Business Administration, completing in 2025.

Completed a Higher National Diploma in Business Administration and Management.

Grade: Second Class Upper

Earned a Bachelor of Science with Honors in Business Administration, achieving Second Class Upper.