Open to opportunities

Princess Joy Buendia

@princessjoybuendia

Message

Customer support and marketing–minded professional focused on analytical problem-solving and stress-ready service.

Philippines

Message

What I'm looking for

I want to grow in marketing and related work while delivering excellent customer service. I’m ready for a role with a team leader where I can apply my analytical planning, problem solving, and strong time management under pressure.

I’m a fast learner and “an understanding individual” who’s passionate and eager to acquire experience in marketing and/or related field. I bring strong time management, problem solving, analytical and planning skills, plus resistance to stress and adaptability.

In my recent work, I’ve supported customers as a Customer Support Executive at Web8 Digital Marketing and Technology Corporation (Oct 2024 - Dec 2025) and handled payment operations as a Payment Executive at Wishland Software Technology Inc. (Mar 2022 - Sept 2024). I also completed an Accounting Staff (Internship) at J2m Prime Lending Inc. (Jun 2019 - Jul 2019), and I’m grounded by a Bachelor of Science in Business Management major in Marketing Management from Cavite State University (Finished 2020, Cum Laude).

Experience

Work history, roles, and key accomplishments

Customer Support Executive

Web8 Digital Marketing and Technology Corporation

Oct 2024 - Dec 2025 (1 year 2 months)

Provided customer support and handled inquiries in a digital marketing/technology environment, using strong communication and time management to stay responsive.

Customer Service Chat Support Communication Multitasking Microsoft Office Analysis Planning Problem Solving Stress Management

Payment Executive

Wishland Software Technology Inc.

Mar 2022 - Sep 2024 (2 years 6 months)

Managed payment-related tasks while applying analytical and planning skills to support accurate, timely processing in day-to-day operations.

Payment Processing Microsoft Office Analysis Planning Problem Solving Multitasking Customer Service

Accounting Staff (Internship)

J2m Prime Lending Inc.

Jun 2019 - Jul 2019 (1 month)

Completed an internship supporting accounting activities through administrative assistance, document handling, and basic operational support.

Microsoft Office Analysis Planning Multitasking Communication Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

Cavite State University

Bachelor of Science in Business Management, Marketing Management

Grade: Cum Laude

Earned a Bachelor of Science in Business Management major in Marketing Management at Cavite State University, graduating in 2020 with Cum Laude honors.