marino baldos

Maximized customer satisfaction by providing excellent service and resolving complaints professionally. Handled inquiries via phone and email, ensuring a friendly and helpful approach while meeting sales and service standards.

Created visually appealing graphics and managed social media content while assisting with administrative tasks. Coordinated meetings and events, demonstrating strong organizational skills and the ability to multi-task effectively.

Provided exceptional customer service by reviewing accounts and billing histories, addressing customer concerns, and ensuring satisfaction through effective resolution of issues. Maintained a strong understanding of health insurance policies and claims processes.

Completed 600 hours of practical training, gaining hands-on experience in office administration and student affairs. Developed skills in organization, communication, and teamwork.

Performed basic office duties including data entry, answering phones, and organizing office events. Assisted in planning meetings and promotional activities, ensuring smooth operations and effective communication.

Employed as a Sales Representative, focusing on customer service and maximizing sales opportunities while handling inquiries professionally.

Served as Admin Assistant/Social Media Graphic Designer, creating graphics for social media and managing schedules and customer inquiries.

Worked as a Customer Service Representative, reviewing customer accounts and ensuring satisfaction through effective resolution of issues.

Activities and societies: Served as Treasurer of the Junior Management Society and Vice Governor of the College of Business and Accountancy.

Pursued a Bachelor of Business Administration with a major in Marketing Management. Engaged in various student activities and served as Assistant Secretary of Sports Coordinator in the Cotabato Private School Association, handling office duties and organizing events.