Open to opportunities

Presenter Adighoro

@presenteradighoro

Message

I resolve customer inquiries and build lasting relationships across retail and remote support tools.

Nigeria

Message

What I'm looking for

I'm seeking a remote customer support role at a growing startup where I can resolve customer issues, build strong relationships, and apply CRM, ticketing, and collaboration tools.

I've supported customers at Moblizz Empire and Scent by Kaysha Ltd, resolving inquiries, complaints, orders, exchanges, returns, and payment issues across in-person, phone, email, and social media channels.

I'm building hands-on CRM and customer support capability through Digital Witch IT Support Training, using HubSpot, Freshdesk, Zendesk, Slack, and remote collaboration tools. I bring four years of retail customer service, inventory management, cash reconciliation, and relationship-building experience to a remote support role.

Experience

Work history, roles, and key accomplishments

Inventory Management / Cashier

Moblizz Empire

Oct 2024 - Jun 2025 (8 months)

Processed cash, card, and electronic payment transactions with precision and reconciled cash registers at the start and end of every shift. Resolved customer inquiries and complaints across multiple channels, maintaining a professional tone under pressure.

Payment Processing Cash Reconciliation Complaint Resolution Customer Service

Customer Service Personnel

Scent by Kaysha Ltd

Sep 2017 - Aug 2021 (3 years 11 months)

Executed customer orders, exchanges, and returns accurately, supporting a high-volume retail operation over 4 years. Built lasting customer relationships and resolved queries efficiently, contributing to repeat business and minimal escalations.

Customer Service Order Processing Returns Management Complaint Resolution Relationship Building

Education

Degrees, certifications, and relevant coursework

Digital Witch IT Support Training

Customer Support Specialist, Customer Relationship Management

2026 -

Activities and societies: Focus areas include personal development, customer experience best practices, digital skill-building, and community engagement.

Building practical skills across customer support and collaboration tools including HubSpot, Freshdesk, Zendesk, Slack, and more.