Preetisha Dahal
@preetishadahal
Highly motivated customer service professional with strong communication skills.
What I'm looking for
My name is Preetisha Dahal, and I am a highly motivated client-oriented professional with over two years of experience in customer relations and catering. I possess dedicated skills in handling delicate data, troubleshooting customer-related issues, and ensuring timely and efficient communication. My commitment to delivering suitable and competent service has consistently improved customer expectations.
In my recent role as a Customer Service Associate at A1 Cuisine, I managed incoming phone calls and customer inquiries with courtesy and professionalism. I processed and confirmed orders while maintaining accuracy and adherence to company protocols. My experience as an Intern Office Assistant at Buddha Air allowed me to gain hands-on experience in data entry and project management, where I supported team members and contributed to various administrative tasks. I am proficient in Microsoft Office and have developed strong organizational skills that enable me to manage multiple priorities effectively.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
A1 Cuisine
May 2024 - Jul 2024 (2 months)
Managed incoming phone calls and customer inquiries with courtesy and professionalism. Processed and confirmed orders, ensuring accuracy and adherence to company protocols. Assisted in meal preparation and service while maintaining a hygienic environment. Effectively resolved customer concerns, contributing to positive service outcomes.
Intern – Office Assistant
Buddha Air
Jun 2022 - Apr 2024 (1 year 10 months)
Gained hands-on experience in data entry by managing client information and project records. Prepared and reviewed documents for accuracy and completeness. Supported team members by handling administrative and clerical tasks. Cleaned and preprocessed data, conducted statistical tests, and developed machine learning models for prediction.
Education
Degrees, certifications, and relevant coursework
Fleming College
Diploma, Business
2024 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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