PD
Open to opportunities

Preetisha Dahal

@preetishadahal

Highly motivated customer service professional with strong communication skills.

Canada

What I'm looking for

I am seeking a role that allows me to utilize my customer service skills while providing opportunities for professional growth and development.

My name is Preetisha Dahal, and I am a highly motivated client-oriented professional with over two years of experience in customer relations and catering. I possess dedicated skills in handling delicate data, troubleshooting customer-related issues, and ensuring timely and efficient communication. My commitment to delivering suitable and competent service has consistently improved customer expectations.

In my recent role as a Customer Service Associate at A1 Cuisine, I managed incoming phone calls and customer inquiries with courtesy and professionalism. I processed and confirmed orders while maintaining accuracy and adherence to company protocols. My experience as an Intern Office Assistant at Buddha Air allowed me to gain hands-on experience in data entry and project management, where I supported team members and contributed to various administrative tasks. I am proficient in Microsoft Office and have developed strong organizational skills that enable me to manage multiple priorities effectively.

Experience

Work history, roles, and key accomplishments

AC

Customer Service Associate

A1 Cuisine

May 2024 - Jul 2024 (2 months)

Managed incoming phone calls and customer inquiries with courtesy and professionalism. Processed and confirmed orders, ensuring accuracy and adherence to company protocols. Assisted in meal preparation and service while maintaining a hygienic environment. Effectively resolved customer concerns, contributing to positive service outcomes.

BA

Intern – Office Assistant

Buddha Air

Jun 2022 - Apr 2024 (1 year 10 months)

Gained hands-on experience in data entry by managing client information and project records. Prepared and reviewed documents for accuracy and completeness. Supported team members by handling administrative and clerical tasks. Cleaned and preprocessed data, conducted statistical tests, and developed machine learning models for prediction.

Education

Degrees, certifications, and relevant coursework

Fleming College logoFC

Fleming College

Diploma, Business

2024 -

Tech stack

Software and tools used professionally

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Preetisha Dahal - Customer Service Associate - A1 Cuisine | Himalayas