AS
Open to opportunities

Amanda Singh

@amandasingh

Dedicated professional with a BCom in International Business Management.

Canada

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated and customer-focused professional with an Honours Bachelor of Commerce in International Business Management from Seneca Polytechnic. My strong organizational, communication, and problem-solving skills have been honed through various roles, including my recent position as a Junior Accountant. Here, I assisted in preparing financial statements, conducted data entry, and collaborated with team members to ensure the accuracy of financial documentation. My bilingual proficiency in French and English allows me to effectively communicate and provide exceptional service to a diverse clientele.

Throughout my career, I have demonstrated a commitment to enhancing client satisfaction and contributing to organizational success. My volunteer experience as a Customer Service Assistant and Office Assistant has equipped me with the skills to manage customer inquiries efficiently and maintain professional relationships. I am now seeking a customer service position where I can leverage my interpersonal abilities and technical expertise to further enhance client satisfaction and support business objectives.

Experience

Work history, roles, and key accomplishments

SN

Customer Service Assistant

South American Seafood N.V.

Aug 2016 - Oct 2017 (1 year 2 months)

Assisted customers in selecting products, processed transactions, resolved inquiries, and maintained workspace cleanliness. Trained new team members to improve team performance and foster customer loyalty.

SN

Office Assistant

South American Seafood N.V.

Aug 2016 - Oct 2017 (1 year 2 months)

Managed customer inquiries via email and phone, organized office documentation, and maintained accurate records of invoices and purchase orders. Utilized Microsoft Office tools to enhance office efficiency.

ÉD

Teacher Assistant

École Primaire Clair Saint-Maximin de Quartier d’Orléans

Jun 2016 - Jul 2016 (1 month)

Provided individual support to students, assisted teachers in managing a classroom, and delivered engaging lessons in both French and English. Fostered academic growth through personalized assistance.

Education

Degrees, certifications, and relevant coursework

Seneca Polytechnic logoSP

Seneca Polytechnic

Honours Bachelor of Commerce, International Business Management

2020 - 2024

Honours Bachelor of Commerce in International Business Management, focusing on strategic business planning, project management, and marketing communication. Developed strong organizational and communication skills, with a bilingual proficiency in French and English.

ÉÉ

École Secondaire Étienne-Brûlé

High School Diploma

2016 - 2020

Completed High School Diploma with a focus on academic excellence and bilingual education in French and English.

Tech stack

Software and tools used professionally

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