Open to opportunities

Haney Parmar

@haneyparmar1

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Business Analyst skilled in requirements, data validation, and KPI dashboards to drive better decisions.

Canada

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What I'm looking for

I’m looking for a role where I can own requirements, validate data quality, and deliver KPI reporting and dashboards. I enjoy close stakeholder collaboration, clear documentation, and improving business processes through measurable outcomes.

I’m a Business Analyst focused on turning stakeholder needs into clear BRD/FRD requirements and reliable reporting. In roles across customer-facing and analytics projects, I’ve strengthened data quality, defined KPIs, and supported UAT readiness through structured validation and reconciliation.

Most recently, I performed data quality analysis and reconciliation on 3,000+ records, resolving inconsistencies to improve reporting workflow efficiency by 15%. I also documented 10+ business requirements, maintained issue logs and requirement traceability, and supported sign-offs—while collaborating closely with stakeholders to ensure alignment and data integrity.

Experience

Work history, roles, and key accomplishments

Customer Service Associate

Pantry

Elicited customer requirements and translated preferences into actionable solutions, improving the customer experience for 30–40 customers per day. Managed real-time issue resolution by strengthening stakeholder communication, prioritization, and problem-solving.

Requirements Gathering Customer Experience Prioritization Problem Solving Process Improvement

Education

Degrees, certifications, and relevant coursework

Northeastern University

Master of Professional Studies in Analytics, Analytics

Grade: 3.9

Earned a Master of Professional Studies in Analytics at Northeastern University in Toronto, with coursework in business intelligence, data mining, big data analytics, statistical modeling, and data governance.