Precious Utibe

I’m a reliable, service-oriented hospitality professional with over four years of experience in hospitality and fast-paced customer service environments. I bring strong communication, integrity, and adaptability to every guest interaction, and I genuinely enjoy keeping standards high through calm problem-solving and teamwork.

At Kentucky Fried Chicken (2020–2022), I delivered efficient and friendly customer service in a high-traffic environment. I processed orders and handled cash transactions accurately, maintained cleanliness and compliance with company standards, and supported team members during peak periods. I also completed internal Shift Management Training focused on team coordination and supervision.

At De George’s Grand Hotel (2022–2024), I worked as a Front Desk / Hospitality Officer, welcoming and assisting guests professionally while managing reservations and handling inquiries. I resolved guest complaints calmly and efficiently, maintained organized front desk operations, and collaborated with management and housekeeping to ensure consistent quality service. I take pride in keeping the front desk running smoothly, even when demands are high.

I’m committed to delivering value for the organization by combining guest relations with operational discipline—accurate processing, organized front-desk support, and respectful communication. In my next role, I want to continue building trust with guests, strengthen service standards, and contribute positively through dependable collaboration.