Akaje Oghene-oro
@akajeoghene-oro
Customer-focused Front Desk Officer skilled in customer service, client relations, and administrative support to improve satisfaction.
NigeriaWhat I'm looking for
I’m a customer-focused Front Desk Officer with proven experience in customer service, client relations, and administrative support. As the first point of contact, I manage inquiries and service requests, resolve complaints, and ensure customer satisfaction through organized front desk operations.
I bring strong organizational and multitasking ability from roles that included customer bookings, data entry, record keeping, staff supervision, and cash handling with accurate documentation. Through my Administrative Intern (HSE) experience and training in office administration, customer service, bank teller, HRM, project management, data science, and HSE, I aim to deliver excellent service in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Administrative Intern (HSE)
Warri Refining and Petrochemical Company
Jan 2019 - Jan 2020 (1 year)
Provided administrative support in the HSE department, including documentation, record keeping, and data organization. Assisted with report preparation, maintained compliance records, and supported internal coordination through accurate filing systems and documentation control.
Customer Service Supervisor
Kingdom Ultra-Modern Laundry
Jan 2014 - Jan 2018 (4 years)
Served as the first point of contact for customers, handling inquiries and service requests while resolving concerns to ensure customer satisfaction. Managed bookings, data entry, record keeping, staff supervision, and cash transactions in a welcoming front desk environment.
Education
Degrees, certifications, and relevant coursework
Auchi Polytechnic
Higher National Diploma (HND), Agricultural & Bio-Environmental Engineering Technology
2022 - 2024
Earned a Higher National Diploma (HND) in Agricultural & Bio-Environmental Engineering Technology at Auchi Polytechnic.
Delta State Polytechnic, Ozoro
National Diploma (ND), Agricultural & Bio-Environmental Engineering Technology
2019 - 2020
Earned a National Diploma (ND) in Agricultural & Bio-Environmental Engineering Technology at Delta State Polytechnic, Ozoro.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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