Precious Monday

I’m a reliable, service-oriented hospitality professional with over four years of experience in hospitality and fast-paced customer service environments. I bring strong communication skills, integrity, and adaptability to every interaction.

In my recent role as a Front Desk / Hospitality Officer, I welcomed and assisted guests professionally, managed reservations, handled inquiries, and resolved guest complaints calmly and efficiently. I also maintained organized front desk operations and collaborated with management and housekeeping to ensure quality service.

Earlier at Kentucky Fried Chicken, I delivered efficient, friendly customer service in a high-traffic environment by processing orders and handling cash transactions accurately. I supported team members during peak periods and completed internal Shift Management Training focused on team coordination and supervision.