Promise Chambas
@promisechambas
Front Desk Officer delivering warm customer service, call handling, and cash accuracy in fast-paced hospitality settings.
What I'm looking for
I’m a courteous and dependable Front Desk Officer with proven experience across hospitality, sales, and housekeeping supervision. I’m known for welcoming clients, answering calls, handling payments, and keeping my workspace clean, organized, and ready for service.
At Quest Boutique Hotel (October 2022 – 2025), I supervised housekeeping staff to maintain high cleanliness standards, assigned daily duties, and ensured punctuality and efficiency. I addressed guest concerns professionally and coordinated with front desk staff to support smooth daily operations.
Earlier, I worked as a Sales Executive at Chivita (January 2022 – December 2022), attending to customers, sharing product information, and supporting sales targets through effective communication. I built and maintained positive customer relationships to drive consistent engagement.
Before that, I served as a Receptionist / Cashier at Kristo Hotel (2019 – 2020), welcoming guests, managing front desk activities, directing phone calls, and handling cash payments with receipts. I bring a calm, polite, detail-oriented approach and I’m comfortable working shifts, weekends, and under pressure in hospital and service-oriented environments.
Experience
Work history, roles, and key accomplishments
Housekeeping Supervisor
Quest Boutique Hotel
Oct 2022 - Jan 2025 (2 years 3 months)
Supervised housekeeping staff to maintain high cleanliness standards by assigning daily duties and ensuring punctual, efficient coverage. Resolved guest concerns professionally and coordinated with front desk staff to support smooth daily operations.
Sales Executive
Chivita
Jan 2022 - Dec 2022 (11 months)
Attended to customers, provided product information, and supported sales targets through effective communication. Built and maintained positive customer relationships to drive repeat engagement.
Receptionist & Cashier
Kristo Hotel
Jan 2019 - Jan 2020 (1 year)
Welcomed guests and managed front desk operations, including answering and directing phone calls appropriately. Handled cash payments and issued receipts while maintaining a neat, professional reception area.
Education
Degrees, certifications, and relevant coursework
Kaduna Polytechnic
National Diploma (ND), Cooperative Economics & Management
2017 - 2019
Earned a National Diploma (ND) in Cooperative Economics & Management from Kaduna Polytechnic from 2017 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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