Precious Strachan
@preciousstrachan
Dedicated customer service professional with strong communication skills.
What I'm looking for
I am a dedicated customer service professional with experience in various roles, including customer operations and early years education. My recent position at Camelot National Lottery allowed me to handle customer inquiries efficiently, ensuring a high level of satisfaction. I pride myself on my ability to communicate effectively and transfer calls professionally, which has been essential in my customer-facing roles.
In addition to my customer service experience, I have worked as a Relief Early Years Educator at Montessori Busy Bees, where I maintained records of children's activities and provided emotional support to vulnerable children. My strong planning and organizational skills have enabled me to lead creative activities and assist with meal preparation, contributing to a nurturing environment for children.
Throughout my career, I have developed a keen attention to detail and adaptability in fast-paced environments. I am proficient in Microsoft Word and PowerPoint, which aids in my ability to manage data and communicate effectively. I am eager to bring my skills and experience to a new role where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Customer Operations
Camelot National Lottery
Dec 2023 - Present (1 year 6 months)
Handled customer inquiries and transferred calls professionally. Managed change of ownership (COP) and retail agreement transfers.
Front of House Team Member
Dove
Mar 2022 - Present (3 years 3 months)
Served food and beverages while ensuring excellent customer service. Processed payments and managed reservations.
Event Organiser
Dreams Occasion
Jun 2021 - Present (4 years)
Set up and decorated event venues. Loaded and unloaded event supplies.
Education
Degrees, certifications, and relevant coursework
Camelot National Lottery
HD CPD Certification, Midwifery
Completed a Higher Diploma in Continuing Professional Development in Midwifery. This certification enhanced my knowledge and skills in midwifery practices.
Uxbridge College
Level 3 Business Diploma, Business
Obtained a Level 3 Business Diploma, gaining foundational knowledge in business principles and practices. This program covered various aspects of business operations and management.
All Saints Catholic College
GCSE, General Studies
Achieved GCSEs in Religious Education, English Literature, and Mathematics. These studies provided a strong academic foundation across various subjects.
Availability
Location
Authorized to work in
Job categories
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