Open to opportunities

Precious Odum

@preciousodum

Cold Calling specialist at Phoenix Lead who qualifies rent-to-own prospects and schedules appointments through high-volume customer calls.

Nigeria

Message

What I'm looking for

I'm seeking full-time remote work with international working hours across multiple time zones.

At Phoenix Lead, I manage inbound and outbound calls with prospective customers about rent-to-own programs. I qualify prospects, keep CRM records up to date, and schedule follow-up appointments.

At Premier Producers Group, I prospected customers and qualified sales opportunities in a high-volume remote environment. My prospect qualification contributed to a 25% increase in qualified sales opportunities.

At Meraon's Fixgadget, I coordinated administrative workflows and customer records, responded to inquiries, and helped onboard five employees. Earlier, as a Personal Assistant at Vons Sauce, I coordinated calendars, appointments, and more than 30 business activities.

Experience

Work history, roles, and key accomplishments

Current

Cold Calling

Current

Phoenix Lead

Aug 2026 - Present (3 months)

Managed 100-250 daily inbound and outbound calls to prospective customers, introducing rent-to-own programs and generating qualified leads. Qualified 25+ prospects weekly and scheduled 10+ qualified appointments weekly.

Sales Development Representative (Lead Generator)

Premier Producers Group

Sep 2024 - Oct 2025 (1 year 1 month)

Conducted 300–800 inbound and outbound customer interactions in a high-volume remote BPO environment. Prospected potential customers through outbound calls to identify needs, eligibility, and potential sales opportunities.

Inbound Calling Outbound Calling Lead Generation Qualifying Prospects Consultative Selling Objection Handling Customer Engagement CRM Google Workspace Slack Dialer KPI driven performance Time Management Verbal And Written Communication Remote Team Collaboration Problem Solving Multitasking

Customer Service Volunteer

Nigeria Customer Service Index

Nov 2023 - Jan 2024 (2 months)

Conducted customer satisfaction surveys using active listening and professional communication. Collected customer feedback and identified recurring customer concerns and service needs.

Customer Satisfaction Surveys Active Listening Professional communication Feedback Collection Customer Engagement Reporting Customer Experience Service quality

Administrative Specialist

Meraon's Fixgadget

Mar 2021 - May 2023 (2 years 2 months)

Coordinated daily administrative workflows, customer records, and business activities, helping maintain organized and reliable operations. Maintained accurate spreadsheets and digital records, improving access to information for tracking, reporting, and decision-making.

Administrative Support Customer Correspondence Spreadsheets Data Entry Records Management Email Management Social Media Phone Communication Problem Solving Customer issue resolution Multitasking Time Management Onboarding Support Google Workspace Microsoft Office

Personal Assistant

Vons Sauce

Jan 2020 - Dec 2020 (11 months)

Coordinated calendars, appointments, meetings, and travel arrangements, helping ensure business activities were scheduled and executed efficiently. Organized more than 30 business activities while tracking schedules, communications, and deadlines.