OTOKINI MACGEORGE
@otokinimacgeorge
Appointment Setter and Virtual Assistant delivering high-KPI lead generation and CRM-managed scheduling support.
What I'm looking for
I’m a highly organized and proactive Virtual Assistant and Appointment Setter with 3+ years of experience in outbound calling, lead generation, customer engagement, and sales support within a remote BPO environment.
In my role as a Cold Caller / Appointment Setter, I conduct high-volume outbound calls to qualify leads and book appointments for sales consultants. I coordinate directly with internal sales teams to ensure correct scheduling across time zones while maintaining consistent availability during assigned shifts with zero coverage drops.
I manage CRM systems by accurately logging call results, follow-ups, and prospect notes, and I support lead tracking with pipeline updates and daily performance reporting. I follow structured scripts to handle objections and customer concerns professionally, all while working independently in a remote setup and meeting/exceeding KPI targets.
I’m reliable, fast, and accurate—backed by strong verbal and written English, reliable internet, and a dedicated workspace. I also support internal operations by updating spreadsheets and tracking appointment metrics, and I use tools like Google Workspace, Microsoft Office, Canva (basic edits), and Zoom for online meeting scheduling.
Experience
Work history, roles, and key accomplishments
Cold Caller & Appointment Setter
Phoenix Lead Company
Nov 2022 - Dec 2025 (3 years 1 month)
Completed 3+ years of remote outbound calling, qualifying leads and booking appointments for sales consultants in a fast-paced BPO environment. Managed CRM data, follow-ups, and pipeline updates, maintaining zero coverage drops and meeting/exceeding KPI targets.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Science in Education, Computer Science
2012 -
Earned a B.Sc (Ed) in Computer Science from the University of Port Harcourt starting in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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