OTOKINI MACGEORGE

I’m a highly organized and proactive Virtual Assistant and Appointment Setter with 3+ years of experience in outbound calling, lead generation, customer engagement, and sales support within a remote BPO environment.

In my role as a Cold Caller / Appointment Setter, I conduct high-volume outbound calls to qualify leads and book appointments for sales consultants. I coordinate directly with internal sales teams to ensure correct scheduling across time zones while maintaining consistent availability during assigned shifts with zero coverage drops.

I manage CRM systems by accurately logging call results, follow-ups, and prospect notes, and I support lead tracking with pipeline updates and daily performance reporting. I follow structured scripts to handle objections and customer concerns professionally, all while working independently in a remote setup and meeting/exceeding KPI targets.

I’m reliable, fast, and accurate—backed by strong verbal and written English, reliable internet, and a dedicated workspace. I also support internal operations by updating spreadsheets and tracking appointment metrics, and I use tools like Google Workspace, Microsoft Office, Canva (basic edits), and Zoom for online meeting scheduling.