Open to opportunities

Precious Nwaru

@preciousnwaru

Executive Assistant and operations builder optimizing calendars, customer success, and email marketing automation across time zones.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can own executive support and operations—building trackers/SOPs and using AI to reduce admin time—while strengthening customer onboarding and email marketing performance across time zones.

I’m a versatile Executive Assistant and Operations professional with 6+ years supporting founders, C-suite executives, and remote teams across the US, UK, EU, and Australia. I bring connected strength in executive support, administrative/virtual assistance, customer support & success, and email marketing—so business operations stay predictable, responsive, and growth-ready.

I build the operational infrastructure teams rely on: trackers that surface risk early, SOPs that keep cross-functional work moving, and AI-powered workflows (ChatGPT, Claude) to cut recurring admin time. I handle confidential business, financial, and personnel information with strict discretion while staying fully available across all time zones with resilient connectivity.

In my recent roles, I’ve owned end-to-end scheduling and travel coordination, managed invoicing and basic bookkeeping, and produced same-day meeting summaries with action-item tracking. I also improved customer outcomes by streamlining resolution processes and accelerating onboarding, and I’ve driven measurable email marketing results through segmentation, automation, and A/B testing.

Experience

Work history, roles, and key accomplishments

Current

Founder & AI Content Creator

Current

Ugfolktale and Whispering Fates

Jan 2025 - Present (1 year 6 months)

Founded and created AI-powered storytelling content for Ugfolktale and Whispering Fates on TikTok. Built two AI storytelling brands and grew one to 13,000+ followers and 1M+ video views within three months using ChatGPT and DALL-E for scriptwriting and production.

AI Content Creation ChatGpt DALL·E Ideation Content Production Storytelling TikTok

Administrative Assistant to Founder/CEO

Ecommerce/SaaS (Shopify-Based E-Commerce Brand)

Jun 2024 - Apr 2025 (10 months)

Supported the founding leadership team remotely by managing competing priorities and high-volume international calendars. Owned OKR submission/review cycles and coordinated board/committee meeting schedules, board packs, agendas, minutes, and action-item tracking.

Administrative Support Executive Support Calendar Management Meeting Minutes OKRs Action Item Tracking Smartsheet Project Tracking Reporting Inbox Management Slack WhatsApp Confidentiality

Executive Virtual Assistant

Private Client, U.S. Real Estate Broker (Confidential)

Feb 2024 - Mar 2025 (1 year 1 month)

Provided remote executive virtual assistant support for a U.S. real estate broker, managing multi-time-zone calendars, domestic/international travel coordination, and time-sensitive scheduling. Handled invoicing and basic bookkeeping, maintained project and deadline trackers, and produced meeting summaries and action items.

Executive Support Scheduling Travel Coordination Invoicing Accounts Receivable Bookkeeping Expense Reporting Ramp Project Tracking Otter.ai Outlook Google Workspace Zoom Vendor coordination

Customer Support & Customer Success Specialist

Cross Company

Mar 2023 - Oct 2023 (7 months)

Worked remotely in customer support and success by analyzing support metrics and streamlining resolution processes while maintaining service levels and CRM data accuracy. Facilitated onboarding sessions with the product team and resolved most inquiries on first contact across email, phone, and chat.

Customer Support Customer Success Onboarding Email Support Phone Support Live Chat

Freelance Email Marketing Specialist

Self-Employed

Jan 2022 - Jan 2023 (1 year)

Designed and ran A/B tests for client email campaigns to improve conversion rates. Built marketing automation workflows using Mailchimp and applied segmentation and targeted content to increase click-through and open rates.

Email Marketing A B Testing Marketing Automation Mailchimp Segmentation Conversion Rate Optimization

Personal Assistant

Confidential Australian Founder, Ecommerce/SaaS

Jan 2021 - Jan 2022 (1 year)

Coordinated calendars, meetings, and multi-leg travel arrangements for a significant time-zone gap to keep daily operations running smoothly. Managed travel-related negotiations to reduce travel costs and streamlined day-to-day operations to improve office productivity.

Calendar Management

Executive Virtual Assistant

Private Client, UK Real Estate Broker (Confidential)

Jan 2020 - Jan 2021 (1 year)

Managed calendars and served as a first point of contact for clients and vendors to support executive productivity. Coordinated high-level meetings across stakeholders and supported budget tracking for financial accuracy and cost savings.

Executive Support Calendar Management Vendor coordination Budgeting Communication Management

Education

Degrees, certifications, and relevant coursework

Abia State University

Bachelor of Science, Public Health

2018 - 2023

Grade: 3.8/4.0 (Honors)

Activities and societies: Participated in research contributing to published academic papers.

Earned a B.Sc. in Public Health at Abia State University, graduating with honors and a 3.8/4.0 GPA. Participated in research that contributed to published academic papers.