Sharon Mapis

I am a Virtual Assistant with 2 years of experience supporting executive-level operations in a fast-paced, startup-style environment. I work directly with a CEO, providing structured administrative and operational support across scheduling, communication, task tracking, and business coordination. I manage executive calendars, organize and prioritize inbox communications, coordinate meetings with internal teams and external partners, and ensure follow-ups and deadlines are properly tracked and executed.

I also support travel logistics, document management, and business reporting to maintain operational clarity for leadership. I have developed and documented over 50 SOPs across areas such as inventory tracking, order fulfillment, customer service workflows, reporting processes, and onboarding—reducing onboarding time from 2 weeks to 5 days by structuring and standardizing internal processes. Using AI tools like ChatGPT, Claude, and Gemini (with Notion), I turn raw meeting notes into structured summaries and action plans, and I consolidate weekly business updates into clear executive reports to improve visibility and decision-making speed.