PRECIOUS ALABI

I've supported QA and customer success operations for Jureb Business Solutions' SaaS business management platform, covering finance, invoicing, payroll, HR, compliance, and reporting. I execute functional, regression, and user acceptance testing while turning customer feedback into actionable product improvements.

At Texis, I coordinate SaaS solutions, digital platforms, and business applications, keeping schedules, documentation, and stakeholders aligned. I also manage operations for the Kodex3 technology training programme, contributing to ₦7M+ in programme revenue through instructor coordination, student scheduling, LMS activity, and reporting.

At Sydani Technologies, I generated ₦8M+ in new revenue, achieved 125% of annual sales targets, and managed a ₦5M+ sales pipeline. I improved lead conversion from 21% to 34% through structured follow-up protocols and CRM optimization.

Earlier, I coordinated learning operations for Tayville Academy and designed a digital assessment system that reduced evaluation errors by 25% and improved reporting turnaround by 35%.