Titilayo Ariyo
@titilayoariyo
Project Coordinator and Customer Success Specialist improving onboarding and client satisfaction through data insights.
What I'm looking for
I’m a Detail-oriented Project Coordinator with 4+ years of experience supporting cross-functional teams, managing client-facing operations, and delivering projects in fast-paced environments. I’ve improved exhibitor onboarding efficiency by 75% through practical process optimization, and I use data-driven insights to enhance customer experience. I’m known for stakeholder management, project tracking, and remote collaboration across distributed teams.
In my current role as Project Coordinator – Fashion Souk Global, I coordinate planning and execution of large-scale events with multiple stakeholders, manage timelines, logistics, and resources for on-time delivery, and serve as the main contact for exhibitors and partners. I analyze feedback to improve processes and resolve client inquiries to increase satisfaction. Previously, as a Project Support / Customer Success Analyst – Qrios Network Limited, I supported key projects, handled customer support with timely issue resolution, tracked milestones and maintained documentation, analyzed data to improve processes, and collaborated across teams to enhance workflows; earlier, as an Administrator – PIP Schools, I managed daily operations, coordinated staff and student enrollment/records, oversaw school events, and handled stakeholder communication while improving administrative processes.
Experience
Work history, roles, and key accomplishments
Project Coordinator
Fashion Souk Global
Jan 2024 - Present (2 years 3 months)
Coordinated planning and execution of large-scale, multi-stakeholder events, improving exhibitor onboarding efficiency by 75%. Managed timelines, logistics, and served as the main contact for exhibitors and partners while resolving client inquiries to improve satisfaction.
Customer Success Analyst
Qrios Network Limited
Jan 2021 - Jan 2024 (3 years)
Supported execution of key projects and initiatives by handling customer support and ensuring timely issue resolution. Tracked milestones, maintained documentation, analyzed data to improve processes, and collaborated cross-functionally to enhance workflows while managing client and vendor relationships.
Administrator
Pip Schools
Jan 2020 - Jan 2021 (1 year)
Managed daily school operations and staff coordination, overseeing student enrollment and records while coordinating school events. Improved administrative processes and handled stakeholder communication to support smooth operations.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Microbiology
2015 - 2019
Completed a B.Sc. in Microbiology at the University of Lagos from 2015 to 2019.
Availability
Location
Authorized to work in
Job categories
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