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Precious Aiyedun

@preciousaiyedun1

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I drive B2B meetings, debt recovery, and high-volume customer support.

Nigeria

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What I'm looking for

I'm looking for an administrative, customer success, or client-facing role where I can improve customer outcomes, manage CRM and operational workflows, build business relationships, and contribute to sales or service targets.

I'm an administrative and customer success professional who turns demanding sales, collections, and engagement targets into measurable results.

At Primax Freight Lead, I conduct B2B outbound prospecting, qualify cold leads, connect freight brokers and carriers, and manage CRM pipeline activity. My targeted workflows and objection handling improved meeting set rates by 25%.

At Empire Cooperative, I recovered more than $5,000 monthly in outstanding accounts while handling 400+ outbound calls weekly. I also trained and onboarded 5+ specialists in negotiation, dispute resolution, and call performance.

At Jumia Group, I resolved up to 100 customer requests daily across calls, email, and live chat while maintaining a 95% CSAT score. I bring empathy, accurate documentation, and practical problem-solving to customer, administrative, and client onboarding work.

Experience

Work history, roles, and key accomplishments

Current

B2B Appointment Setter

Current

Primax Freight

Jul 2025 - Present (1 year 2 months)

Conducts targeted B2B outbound prospecting, qualifies cold leads, and nurtures high-value business relationships. Manages team calendars and maintains zero-error CRM data, improving meeting set rates by 25%.

Outbound Prospecting Lead Qualification CRM Management Appointment Setting Cold Calling Pipeline Management Team Coordination