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Love Bammy

@lovebammy

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I build stronger client pipelines, recover revenue, and streamline operations across B2B sales and customer success.

Nigeria

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At Primax Freight Lead, I build B2B prospecting pipelines across North America and Africa, engaging C-suite stakeholders, freight brokers, and carriers to secure logistics partnerships. I maintain CRM accuracy in Salesforce and HubSpot and helped increase qualified meeting conversions by 25%.

Previously at Empire Cooperative, I recovered more than $5,000 monthly from delinquent accounts, handled 400+ compliance-checked outbound calls each week, and coached five new-hire specialists. At Jumia Group, I resolved 100+ technical and operational tickets daily while sustaining a 95% CSAT score.

I bring hands-on experience in client onboarding, conflict resolution, workflow optimization, data analysis, and cross-functional coordination. I’m fluent in English and speak Yoruba, Hausa, and Igbo.

Experience

Work history, roles, and key accomplishments

Current

Lead B2B Appointment Setter & Client Strategist

Current

Primax Freight Lead

Jul 2025 - Present (1 year 3 months)

Architect and execute targeted B2B outbound prospecting strategies across North America and Africa, qualifying cold prospects and expanding high-value business pipelines. Engage directly with executive C-suite stakeholders, freight brokers, and carriers to pitch and secure strategic logistics partnerships.

B2B Outbound Sales Lead Nurturing Cold Calling Salesforce HubSpot CRM Pipeline Management Data Analysis Objection Handling Email Marketing

Senior Collections & Financial Operations Specialist

Empire Cooperative

Spearheaded financial recovery initiatives for delinquent accounts, consistently exceeding revenue targets by collecting over $5,000+ monthly. Executed 400+ targeted, compliance-checked outbound calls weekly, applying advanced dispute resolution tactics to preserve client relationships while securing payments.

Debt Recovery Risk Mitigation Negotiation Compliance Dispute Resolution Team Onboarding QA Process Optimization

Customer Success & Technical Support Specialist

Jumia Group

Managed end-to-end multi-channel client support (telephony, email, live-chat), resolving 100+ complex tier-1 and tier-2 technical and operational tickets daily. Collaborated directly with logistics and warehouse operations to correct critical order fulfillment bottlenecks, shipping adjustments, and billing anomalies.

Customer Support Technical Support Telephony Email Live Chat CRM Logistics Conflict Resolution CSAT Product Reporting

Lead Telemarketer & Client Onboarding Representative

Kinzel Benefits

Directed high-volume inbound and outbound telemarketing campaigns focused on complex life insurance and benefit packages. Conducted deep-dive needs analyses on prospective clients to deliver personalized product presentations, driving higher close and conversion rates.

Telemarketing Inbound Calls Outbound Calls Needs Analysis Product Presentations Client Onboarding Compliance Lead Response Time Optimization