Pratik Pancholi
@pratikpancholi
Sales Executive and Technical Engineer with a focus on IT solutions.
What I'm looking for
I am Pratik Pancholi, a dedicated Sales Executive and Technical Engineer with a strong background in the Information Technology industry. My journey began during my studies, where I honed my customer service skills working at various retail positions, including Aspen Diamond Jewellery and World of Titan. These experiences taught me the importance of effective communication and customer relationship management.
Since 2014, I have been a part of GatiSoftTech, where I excel in my dual role as a Sales Executive and Technical Support Engineer. My responsibilities include identifying new business opportunities, providing software demonstrations, and ensuring customer satisfaction through effective after-sales support. I take pride in leading my team to customize projects that meet client needs, from initial meetings to successful project delivery.
Experience
Work history, roles, and key accomplishments
Sales Executive & Technical Support Engineer
GatiSoftTech
May 2014 - Present (11 years 1 month)
Currently working at GatiSoftTech as a Sales Executive and Technical Support Engineer, focusing on lead generation, software demos, and project delivery.
Customer Service Desk Attendant
Samsung Service Centre
Mar 2014 - May 2014 (2 months)
Worked as a customer service desk attendant at Samsung Service Centre, providing support to Samsung mobile customers.
Sales Person
World of Titan
Feb 2011 - Mar 2011 (1 month)
Served as a Sales Person at World of Titan, selling Titan brand watches while pursuing my education.
Sales Person
Aspen Diamond Jewellery
Jan 2011 - Feb 2011 (1 month)
Worked as a Sales Person for Aspen Diamond Jewellery, focusing on the sale of genuine diamond and gold jewellery while balancing studies.
Education
Degrees, certifications, and relevant coursework
Veer Narmad South Gujarat University
Bachelor of Computer Applications, Computer Applications
2010 - 2014
During my studies, I worked as a customer service desk attendant at a Samsung service centre, which provides services to Samsung mobile customers.
Gujarat Secondary & Higher Secondary Education Board
H.S.C., Higher Secondary Certificate
2008 - 2010
Gujarat Secondary & Higher Secondary Education Board
S.S.C., Secondary School Certificate
2006 - 2008
Availability
Location
Authorized to work in
Job categories
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