Pranjan Regmi

I am a customer-focused hospitality and sales professional with progressive experience in reception, front-desk supervision, ride service, customer support, and sales. I consistently handle customer enquiries, resolve issues, and maintain positive guest relations.

My background includes supervising front-desk operations, training and managing staff, and directly handling customer complaints and phone queries to improve service quality. I have experience generating sales, conducting market research, and creating marketing strategies to meet monthly targets.

I have worked in ride-sharing operations and online gaming customer service, where I resolved account issues, disputes, and provided clear information on promotions and rules to ensure responsible usage and customer satisfaction.

I bring multilingual communication skills in Nepali, English, and Hindi, intermediate computer abilities, strong time management, multitasking, and problem-solving skills, and a hands-on approach to supporting VIP guests and building business through attentive service.