Nimesh Tamang lama
@nimeshtamanglama
Compassionate customer service professional with hospitality experience and strong communication and problem-solving skills.
What I'm looking for
I am an experienced and compassionate customer service professional with a background in hospitality and guest-facing roles across Nepal and Saudi Arabia. I have over two years in customer support, plus several years in service staff and coordinator roles, known for clear communication, conflict resolution, and a patient-centered approach.
I consistently aim to deliver excellent service, mentor new team members, and resolve guest queries efficiently. I bring practical knowledge of office software, teamwork, and operational support in banquet and restaurant settings, and I am dedicated, hardworking, and sincere in my responsibilities.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Showmen
Feb 2019 - Dec 2021 (2 years 10 months)
Delivered customer support and resolved inquiries, mentoring new team members and improving issue resolution efficiency over a 2+ year tenure.
Service Staff
Uskudar Steak House
Jan 2018 - Jan 2019 (1 year)
Provided table service and assisted kitchen operations at a Riyadh steakhouse, maintaining guest satisfaction and supporting service flow.
Coordinator / Service Staff
Thapa Gaun Banquet
Jan 2013 - Jan 2018 (5 years)
Coordinated banquet service and worked as chef helper, overseeing event setup and guest service across multiple events from 2013–2018.
Education
Degrees, certifications, and relevant coursework
St. Joseph School
+2 Level, +2 Level
Completed +2 level under the Board of High School and Intermediate Education, Sikkim East, Rhenock.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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