BHUPENDER BISHT
@bhupenderbisht
Aviation customer service professional specializing in airport operations, front office management, and passenger support.
IndiaWhat I'm looking for
I’m a dedicated aviation and customer service professional with 4+ years of experience supporting smooth airport operations, hospitality guest flows, and front office processes. I focus on passenger handling, travel-related query resolution, and coordinated teamwork to keep service consistent in fast-paced environments.
Across my roles, I’ve managed guest check-in/check-out, reservations, and billing procedures, while handling concerns professionally to maintain positive experiences. I also bring sales coordination strength through lead generation, admissions support, and customer counseling, plus operational discipline from supervising daily documentation and workflow through a project coordinator role.
Experience
Work history, roles, and key accomplishments
Sales Executive
Mahendra Educational Pvt. Ltd.
Managed lead generation, admissions support, and customer counseling activities. Conducted sales follow-ups and maintained customer relationship management to support admissions.
Guest Service Officer
IGI Airport
Assisted passengers with check-in, boarding, and travel-related queries. Coordinated with airline teams to support smooth airport operations and customer satisfaction.
Industrial Trainee
ITC Grand Bharat
Trained in hospitality operations, guest handling, and customer service practices. Learned professional communication and front office procedures supporting guest experience.
Project Coordinator
Skill Development Center
Supervised daily operations, documentation, and team coordination activities to keep workflows on track. Provided administrative support, customer handling, and operational assistance.
Front Office Associate
Parijat Retreat
Managed guest check-in/check-out, reservations, and billing procedures efficiently. Handled guest concerns professionally to maintain positive guest experiences.
Education
Degrees, certifications, and relevant coursework
Amrapali Institute of Hotel Management
Bachelor of Hospital Management & Catering Technology, Hospital Management & Catering Technology
2016 - 2020
Earned a Bachelor of Hospital Management & Catering Technology from Amrapali Institute of Hotel Management between 2016 and 2020.
CBSE (Intermediate)
Intermediate, Intermediate (CBSE)
Completed Intermediate (CBSE) in 2016.
CBSE (High School)
High School, High School (CBSE)
Completed High School (CBSE) in 2014.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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