Prakash Bisuvalinggam User
@prakashbisuvalinggam1
Infrastructure and operations leader at Appetiser Apps who cut system issues by 60–70% and saved up to AUD 50K monthly.
MalaysiaWhat I'm looking for
At Appetiser Apps, I took over the DevOps and Systems Engineering teams and reduced system issues by 60–70%, while making resolution and implementation about 60% faster. I also led a move to self-hosted GitLab and consolidated SaaS subscriptions, saving up to AUD 50K per month.
At EHOB Technology, I designed a 200-user VDI environment for a major hypermarket that became the standard in the UK, and a multi-plant NVIDIA GRID VDI solution for a petroleum company. I’ve worked across enterprise, government, and oil and gas infrastructure, and I currently coach teams across engineering, DevOps, QA, and project management.
Experience
Work history, roles, and key accomplishments
Talent Development Specialist
Appetiser Apps
May 2025 - Present (1 year 5 months)
Coaching and performance management across engineering, project management, QA, systems engineering, DevOps, and marketing. Led DevOps and Systems Engineering teams, reducing system issues by 60-70% and improving resolution speed by ~60%.
Senior Technical Specialist
EHOB Technology Sdn Bhd
Jul 2008 - May 2025 (16 years 10 months)
Primary technical authority and project lead for SMB, enterprise, government, and oil & gas clients. Designed and delivered VDI solutions, including a 200-user environment for a major hypermarket and a multi-plant NVIDIA GRID solution for a petroleum company.
Led up to 20 engineers providing L2/L3 support for a global enterprise, closing up to 96% of tickets daily. Managed shift rosters, standby schedules, and operational reporting.
Systems Administrator
Cyber Generation Sdn Bhd
May 2005 - Jun 2007 (2 years 1 month)
Primary Windows and Linux administrator for ~1,000 users across multiple airport sites. Delivered a phased network backbone upgrade with minimal downtime and led ground-level support teams.
Education
Degrees, certifications, and relevant coursework
HELP Institute
Diploma, Business Information Technology
Completed a Diploma in Business Information Technology at HELP Institute in Kuala Lumpur in November 2004.
NIIT Kuala Lumpur
Advanced Diploma, Network Centered Computing
Completed an Advanced Diploma in Network Centered Computing at NIIT Kuala Lumpur in February 2002.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Salary expectations
Social media
Job categories
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