Navinder Dinesh Ram

Led design, development, and deployment of production-grade machine learning models and scalable data pipelines, improving predictive analytics and enabling A/B testing and model monitoring across open-source projects.

Directed 24/7 high-performance blockchain computing operations, optimizing uptime, asset lifecycle, and cost while implementing SOPs, monitoring stacks, and automation to sustain operational excellence.

Managed setup, maintenance, and optimization of large-scale ASIC and GPU blockchain infrastructure, improving thermal and power efficiency and reducing downtime through firmware tuning and predictive maintenance.

Led business development and enterprise partnerships for market data analytics, driving revenue growth, strategic alliances, and KPI-based sales performance improvements.

Planned and delivered concurrent IT projects within a PMO, ensuring on-time, on-budget delivery through stakeholder coordination, risk management, and governance.

Led enterprise IT operations and ERP administration, improving system reliability, BI reporting, and IT asset lifecycle management across multi-site operations.

Managed global access control and information security governance, implementing IAM, DLP, and SIEM processes to maintain compliance and reduce security incidents.

Provided L3 engineering for global mailbox migrations (Lotus Notes → Exchange), automating tasks with PowerShell and ensuring post-migration validation and user readiness.

Delivered L1–L3 enterprise technical support across global clients, resolving network, VPN, and mailbox incidents while maintaining SLA compliance and operational reporting.

Completed GCE A-Level studies with a Pre-Law focus during 2006–2007.

Completed a Class of Computer Science program focusing on core computer science topics during 2005–2006.

Attained Sijil Kemahiran Malaysia (vocational training) covering technical computer skills from 2003 to 2005.

Completed the Sijil Pelajaran Malaysia secondary school qualification in 2004.