Prajasi Ukey

Managed day-to-day operations of short-term rental property including guest check-ins/check-outs, cleaning schedules, and maintenance coordination. Maintained consistent Superhost status by exceeding Airbnb standards for response rate, ratings, and booking reliability.

Managed end-to-end admissions process for direct and application-based candidates. Collaborated with parents/guardians for student educational and career planning, ensuring recruiting operations followed internal policies.

Communicated with customers to understand and fulfill their needs, answering product-related queries and guiding them through selection. Handled an average of 200+ customer calls per day, consistently meeting and exceeding sales targets and customer satisfaction metrics.

Welcomed walk-in customers and built rapport to understand their needs, maintaining ongoing communication with existing customers. Assisted in organizing promotional campaigns and events, ensuring customer satisfaction through relationship-building and DMS software support.

Engaged with prospects during community events and walk-ins, demonstrating in-depth knowledge of vehicle inventory. Managed test drives, warranties, and sales negotiations, preparing sales reports and completing contractual documentation.

Reached out to prospective clients for outdoor ad services, explaining ad formats and placements to boost client visibility. Participated in client meetings and ad campaign coordination, liaising with ad agencies for accurate and timely campaign execution.

Completed a Bachelor of Business Administration at Pune University, gaining foundational knowledge in business principles and management. This degree provided a strong base for understanding various aspects of business operations and strategy.