Praise Ojehomon

I am a dedicated and empathetic customer care professional with hands-on experience supporting clients across phone, email, chat, and social media. I consistently resolve issues promptly while maintaining professionalism in high-volume environments.

In my most recent role I handled 70+ inbound calls daily, completed over 1,000 KYC verifications with accuracy, assisted 50+ customers daily with website and mobile app troubleshooting, and contributed to a 92% customer satisfaction rating—the company's highest quarterly rate.

I bring strong skills in CRM tools (Zendesk, Salesforce, Zoho, Tawk.to, 3CX), Microsoft Office, technical troubleshooting, time management, and clear communication. I seek roles where I can continue improving customer outcomes and operational processes.