Pradeep kapadia
@pradeepkapadia
Travel sales and legal collections specialist driving recoveries and client relationships.
IndiaWhat I'm looking for
I am a travel sales professional with 3.5 years of experience combining customer-facing sales roles and legal collections expertise. I have a proven record of meeting sales targets and building strong client relationships in the travel industry.
In my most recent role in legal collections, I initiated and managed recovery processes for delinquent accounts, drafted formal notices, coordinated with legal counsel, and negotiated settlements that increased voluntary repayments by 30%.
I am skilled with industry tools such as Amadeus, have strong communication and negotiation abilities, and manage time and priorities effectively across sales funnels and recovery workflows.
I hold a Bachelor of Commerce from Delhi University, CBSE 10+2, and a B2 certification in Spanish; I am fluent in Hindi and English and possess intermediate Spanish proficiency.
Experience
Work history, roles, and key accomplishments
Legal Collections Specialist
Provana Pvt Lmt
Jan 2024 - Present (1 year 8 months)
Initiated and managed legal collection processes for delinquent accounts, increasing voluntary repayments by 30% and reducing aging accounts through targeted recovery strategies.
Travel Sales Agent
Let’s Yatra
Jan 2023 - Dec 2024 (1 year 11 months)
Drove travel sales and client acquisition, consistently meeting or exceeding targets and managing bookings and customer journeys to improve client satisfaction.
Travel Sales Agent
AVS Holidays
Jan 2023 - Dec 2024 (1 year 11 months)
Performed travel sales and client servicing activities, leveraging negotiation and multitasking skills to meet sales goals and maintain long-term client relationships.
Travel Sales Agent
Tour Cruiser
Jan 2022 - Dec 2023 (1 year 11 months)
Worked as a travel sales agent, building client relationships and meeting sales targets through strong communication and negotiation, contributing to overall revenue growth.
Education
Degrees, certifications, and relevant coursework
Central Board of Secondary Education (CBSE)
10+2, Higher Secondary
Completed 10+2 (higher secondary) under the CBSE curriculum.
DUDelhi University
Bachelor of Commerce, Commerce
2020 -
Pursued a Bachelor of Commerce degree at Delhi University beginning in 2020.
ICInstituto Cervantes
B2 Certificate, Spanish Language
Completed Level B2 certification in Spanish language at Instituto Cervantes.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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