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Prachi Mehrotra

@prachimehrotra

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Senior multilingual research analyst driving data-led market insights.

India

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What I'm looking for

I seek roles leveraging multilingual market research, data visualization, and cross-functional leadership to drive strategic, measurable business impact in global tech or localization-focused teams.

I am a Senior Language Research Analyst with 14+ years of experience delivering multilingual market intelligence, process improvements, and actionable insights for global tech environments. I specialize in German-language research (C1), data visualization using Looker Studio and PLX, and cross-functional stakeholder collaboration to support market entry and product adaptation.

Throughout my career I have led projects that reduced turnaround times by 25%, improved reporting and on-time delivery, and increased operational metrics such as SLA compliance and first-call resolution. I combine analytical rigor, leadership, and a focus on culturally accurate localization to drive strategic decisions and measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Language Research Analyst

Current

GlobalLogic

Aug 2017 - Present (8 years 1 month)

Led German-language market research and data analysis to inform product and market entry in DACH, delivering recommendations and process improvements that reduced project turnaround times by 25%. Built Looker Studio and PLX dashboards to streamline reporting and stakeholder visibility.

Market Research Data Analysis Looker Studio Dashboarding Cross Functional Collaboration Process Improvement

Senior Technical Support Engineer

FCS Software Solution Ltd

Sep 2013 - Aug 2017 (3 years 11 months)

Resolved technical issues for enterprise clients, maintaining 95% SLA compliance and mentored junior engineers, driving a 30% increase in first-call resolution rate and improved client onboarding through training sessions.

Technical Support SLA Management Mentoring Troubleshooting Incident Management Microsoft Office

German Faculty

Shikshapeeth College of Management & Technology

Oct 2011 - Sep 2013 (1 year 11 months)

Designed German language curriculum and conducted communicative-based sessions preparing students for Goethe exams and proficiency assessments.

Curriculum Development German Instruction Exam Preparation Lesson planning

German Language Teacher

G.D. Goenka Public School

Aug 2012 - Aug 2013 (1 year)

Delivered immersive German instruction to 150+ students with a 90% external certification success rate and integrated digital tools to increase engagement and learning outcomes.

German Instruction Curriculum Design Classroom Management Exam Preparation

Customer Care Representative

IBM Global Process Services

Jan 2011 - Sep 2011 (8 months)

Resolved customer inquiries with a 98% satisfaction rating and maintained average handling time 15% below team benchmark while demonstrating strong organizational efficiency.

Customer Service Customer Satisfaction Time Management Microsoft Office Troubleshooting