Prachi Mehrotra
@prachimehrotra
Senior multilingual research analyst driving data-led market insights.
What I'm looking for
I am a Senior Language Research Analyst with 14+ years of experience delivering multilingual market intelligence, process improvements, and actionable insights for global tech environments. I specialize in German-language research (C1), data visualization using Looker Studio and PLX, and cross-functional stakeholder collaboration to support market entry and product adaptation.
Throughout my career I have led projects that reduced turnaround times by 25%, improved reporting and on-time delivery, and increased operational metrics such as SLA compliance and first-call resolution. I combine analytical rigor, leadership, and a focus on culturally accurate localization to drive strategic decisions and measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Led German-language market research and data analysis to inform product and market entry in DACH, delivering recommendations and process improvements that reduced project turnaround times by 25%. Built Looker Studio and PLX dashboards to streamline reporting and stakeholder visibility.
Senior Technical Support Engineer
FCS Software Solution Ltd
Sep 2013 - Aug 2017 (3 years 11 months)
Resolved technical issues for enterprise clients, maintaining 95% SLA compliance and mentored junior engineers, driving a 30% increase in first-call resolution rate and improved client onboarding through training sessions.
German Faculty
Shikshapeeth College of Management & Technology
Oct 2011 - Sep 2013 (1 year 11 months)
Designed German language curriculum and conducted communicative-based sessions preparing students for Goethe exams and proficiency assessments.
German Language Teacher
G.D. Goenka Public School
Aug 2012 - Aug 2013 (1 year)
Delivered immersive German instruction to 150+ students with a 90% external certification success rate and integrated digital tools to increase engagement and learning outcomes.
Resolved customer inquiries with a 98% satisfaction rating and maintained average handling time 15% below team benchmark while demonstrating strong organizational efficiency.
Education
Degrees, certifications, and relevant coursework
Max Mueller Bhavan (Goethe-Institut / Max Mueller Bhavan, New Delhi)
C1 Certificate, German Language
2011 - 2011
Completed C1 German language program at Max Mueller Bhavan (Goethe-Institut) in New Delhi during 2011.
University of Delhi
Bachelor of Commerce, Commerce
2008 - 2011
Completed Bachelor of Commerce at the University of Delhi from 2008 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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